Privacy Policy

1. Overview

touch tv ("we", "our", "us") operates AI vision and neuromarketing research platforms under the ANET and NEU brands. This Privacy Policy describes how we collect, use, and protect information when you interact with our products, services, or this website.

2. Information We Collect

We may collect the following categories of information:

• Contact information you provide via inquiry forms (name, email, company, message)
• Technical data from deployed ANET systems (video streams, detection metadata, event logs) — processed on-premise or in client-controlled infrastructure
• Neuromarketing research data collected under NEU engagements (EEG signals, eye-tracking data) — anonymised and processed under separate research agreements
• Website usage data (page visits, browser type) via standard server logs

3. How We Use Information

• To respond to business inquiries and provide requested services
• To operate, maintain, and improve our AI systems
• To fulfil obligations under client contracts and applicable law
• To generate anonymised, aggregated research insights under NEU engagements

4. Data Storage and Security

ANET deployments are designed for on-premise or client-hosted infrastructure. Video and detection data does not leave the client environment unless explicitly configured otherwise. We implement industry-standard technical and organisational measures to protect data against unauthorised access, loss, or disclosure.

5. Third-Party Sharing

We do not sell personal data. We do not share data with third parties except where required to deliver contracted services, comply with legal obligations, or with your explicit consent.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise any such right, contact us at privacy@touchtv.tv.

7. Changes to This Policy

We may update this policy periodically. The effective date at the top of this page reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.

8. Contact

Questions regarding this policy should be directed to privacy@touchtv.tv or via the contact form on our website.